The article was well-intended, but it makes it sound like painters are the crooks and consumers are innocent victims. That is blatantly un-true. Maybe there should be a follow-up article that educates consumers how not to be shysters by expecting a ton more than they said at the start, or not paying the balance of the job unless something else is done that was not in the contract. Tradesmen have a rough road when dealing with consumers that have short arms but long lists of by-the-way items. No, I'm not a painter...
The question, “how is your warranty program funded?” will probably get you some puzzled responses. The fact is, most contractors have never even considered how to pay the expenses associated with warranty callbacks, and some contractors just seem to vanish when they get a warranty call. A professional contractor will be preparing for callbacks (they will happen, even to the best contractors) by including a line item in their budget for warranty work. Ask the question and see what kind of response you get. Sometimes, how the question is answered is more important than the answer itself!
“The end product is amazing! Eraldo and Eduardo’s attention to detail definitely exceeded my expectations. Both did a fine job from beginning to end, including immaculate clean-up. Eduardo was here every day exactly when he said he would be. He worked hard, was diligent and pleasant. I will certainly call Catchlight again for painting and will recommend you as well.”
"I had called the last minute for an interior painter, because I had flown into town for just 5 days, to get my home painted. PPP Paint Services made time for me. Made an appointment on a Monday and they were there by Thursday and done by Friday. 9 rooms including trim work. The job came out great, and at a great value. I would highly recommend this company." House Painting Westminster Colorado